Privacy Policy

1. Information We Collect

We collect information that helps us book appointments, customise services, and maintain safe operations. This may include your name, contact information, service history, allergies, and payment details. When you visit our website we may collect limited analytics data to improve the experience.

2. How We Use Your Data

• Scheduling and confirming appointments.
• Providing pre- and post-service recommendations.
• Processing payments and managing memberships or loyalty benefits.
• Sending essential updates about your services or our policies.

3. Sharing of Information

We never sell your personal data. We may share limited information with trusted service providers—such as payment processors or appointment software—who support our operations. These partners are contractually obligated to protect your information.

4. Data Security & Retention

We use encrypted systems, secure networks, and staff training to protect your details. Personal information is retained only as long as necessary to deliver services, comply with laws, or resolve disputes.

5. Your Choices

• Update your contact details or preferences at any time by speaking with our team.
• Opt out of marketing messages by selecting the unsubscribe link or contacting us.
• Request access to or deletion of your records, subject to legal retention requirements.

6. Children's Privacy

Our services are intended for guests aged 16 and older. Services for minors require the presence or written consent of a parent or guardian.

7. Policy Updates

We may update this policy as regulations evolve or we introduce new services. Material changes will be communicated via email or in-salon notices.